RETURNS
Regular priced items can be exchanged for store credit only. All items must be returned within 15 days after the delivery date.
Item(s) must:
- Be postdated on or before the 15th day
- Have the original tags attached and show no signs of usage
If you received your item damaged or incorrect, please email us within 48 hours of receiving your order.
SALE ITEMS AND JEWELRY ARE FINAL SALE and not eligible for return or exchange.
HOW TO SEND BACK:
Before you ship out your return, please email us at:
Shop.movida@gmail.com
List 2 things: Your Full Name, Order #
We will email you back with a Return Authorization# and ship back to:
If you ship back a return without an authorization, we may not be able to apply your store credit. Please allow 3-4 business days for returns to be processed and credit to be applied.